Right of withdrawal for consumers and users:

You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification. The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired material possession of the goods.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by postal mail or email). Our contact details are as follows:

  • BATTERY FOX, S.L. (BATTERYFOX)
  • Domicilio: Calle 29, 29, ES-46267 Gavarda (Valencia), España.
  • Teléfono: +34 601 28 46 46
  • E-mail: info@batteryfox.es

To exercise your right of withdrawal, you can use the model form whose text appears below, although its use is not mandatory:

(You should only complete and send this form if you wish to withdraw from the contract)
“For the attention of BATTERY FOX, S.L., con domicilio en Calle 29, 29, ES-46267 Gavarda (Alicante), España, teléfono +34 601 28 46 46, e-mail info@batteryfox.es

I hereby notify you/we (*) that I withdraw from my/we withdraw from our (*) contract of sale of the following property:___
Ordered on/received on (*) day __
Name of the consumer and user or consumers and users:___
Domicile of the consumer and user or consumers and users:___
Signature of the consumer and user or of the consumers and users (only if this form is submitted on paper):___
Date:___

(*) Delete what does not apply.

To comply with the withdrawal period, it is enough that the communication regarding the exercise by you of this right is sent before the corresponding period expires.

Consequences of withdrawal:

In the event of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method). that we offer) without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.

We will proceed to make said refund using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund. “We may withhold reimbursement until we have received the goods, or until you have submitted proof of their return, depending on which condition is met first”, “You must return or deliver the goods directly to us, without undue delay and, in any case, no later than 14 calendar days from the date you notify us of your decision to withdraw from the contract. The term will be considered fulfilled if you return the goods before said term has expired”, “You must assume the direct cost of returning the goods”

The product must be in the same state in which it was delivered and must keep its original packaging and labeling, using the same protective cardboard box in which it was received to protect the product. In the event that it cannot be done with the protective box with which it was delivered, the customer must return it in a protective box in order for the product to be returned with the maximum possible guarantees.

The exchange or return of those products that are not in the same conditions in which you received them, or that have been used beyond being tested, will not proceed. You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods.

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